lumien

Terms and Conditions of Use

Last updated: May 11, 2026

1. Nature of the Service

Lumien is a non-profit platform operated by Lumien Civil Association, domiciled in Mexico. Our goal is to connect people who wish to receive prayer, meditation or spiritual accompaniment with people and institutions willing to offer it.

2. Eligibility

By using Lumien, you declare that:

  • You are at least 18 years old, or have the consent of your parents/guardians
  • You provide truthful and updated information
  • You are not on a sanctions or prohibitions list
  • You have not been previously suspended from the platform

3. User Accounts

You are responsible for maintaining the confidentiality of your account and password. Notify us immediately of any unauthorized use. Lumien is not responsible for losses resulting from unauthorized access to your account.

4. User Conduct

By using Lumien, you agree NOT to:

  • Post illegal, offensive, discriminatory or hate-inciting content
  • Use the platform for unauthorized commercial purposes
  • Harass, intimidate or threaten other users
  • Share third parties' personal information without consent
  • Attempt to access other systems or accounts
  • Use bots, scripts or automated methods
  • Post false or misleading content with intent to harm

5. User-Generated Content

You retain rights to the content you post. By posting on Lumien, you grant us a non-exclusive license to use, display and distribute that content on the platform. We reserve the right to moderate, edit or remove content that violates these terms.

6. Intellectual Property

The name "Lumien", the logo, the platform design and all code are property of Lumien Civil Association. You may not use our mark without express authorization.

7. Limitation of Liability

Lumien is a connection platform, not a medical, therapeutic or institutional religious service:

  • We do not guarantee specific results from prayers or requests
  • We are not responsible for the actions of intercessors or users
  • We do not provide medical, legal or psychological advice
  • In case of emergency, contact competent professional services

8. Suspension and Termination

We may suspend or terminate your account if you violate these terms, without prior notice in serious cases. You may close your account at any time from your profile or by contacting us.

9. Modifications

We may modify these terms at any time. Changes will take effect upon posting on this page. Continued use of Lumien after modifications constitutes your acceptance.

10. Applicable Law and Jurisdiction

These terms are governed by the laws of the United Mexican States. Any dispute shall be submitted to the competent courts under applicable law, expressly waiving any other jurisdiction.

11. Support for verified institutions

When you make a gift with a prayer intention to a verified institution on Lumien, payment is processed by Stripe and transferred primarily to that institution’s account (Stripe Connect). Lumien retains a platform percentage to operate the network (verification, moderation and support). Current percentages and an example breakdown are published on the Transparency page.

  • The gift does not replace medical, legal or psychological advice
  • Lumien does not guarantee specific prayer outcomes
  • Your Stripe receipt is your proof of payment

12. Contact

For any questions about these terms, contact us at hello@lumien.org.

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